HR Inmobiliaria Tulum

Legal Notice

In accordance with applicable Mexican legislation on electronic commerce and personal data protection, HR Tulum México reports the following information:

1.- OWNER OF THE WEBSITE

Trade name: HR Tulum México Address: Avenida Tulum, 77760, Tulum, Quintana Roo, Mexico Contact: info@hrtulum.com

This information regulates the conditions of use, the limitations of liability and the obligations that users of the website published under the domain name www.hrtulum.com assume and undertake to respect.

2.- COOKIES

www.hrtulum.com uses cookies to facilitate browsing of this portal and to obtain greater efficiency and personalisation of the services offered to users. The cookies used on www.hrtulum.com are only associated with an anonymous user and their computer, do not provide references that allow the name and surname of the user to be deduced and cannot read data from the user's hard drive or include viruses on their equipment. Likewise, www.hrtulum.com cannot read the cookies implanted in the user's hard drive from other servers.

The user is free to decide whether or not to install the cookies used on www.hrtulum.com on their hard drive. In this sense, the user can accept, reject or configure their browser to manage cookies and decide at that time whether or not to place them on their hard drive. To do so, we suggest you consult the help section of your browser to find out how to change the configuration you are currently using. Even if the user configures their browser to reject all cookies or expressly rejects cookies from www.hrtulum.com, they will be able to browse the portal with the only drawback of not being able to enjoy the functionalities of the portal that require the installation of any of them. In any case, users may delete www.hrtulum.com cookies implanted on their hard drive at any time by following the procedure established in the help section of their browser or by clicking on the Cookies Policy link on this website.

In order to be able to charge for rejecting cookies on a website, several transparency and information requirements must be met, in line with the personal data protection criteria in force in Mexico.

Offer a free alternative

In general, access to the service may be denied if the user rejects cookies. However, the user must be adequately informed and an alternative access to the service must be offered free of charge.

Being genuinely equivalent

The access alternative must be ‘genuinely equivalent’, i.e. it must provide a user experience comparable to that which would be obtained if cookies were accepted. It is not valid if the equivalent service is offered by an entity outside the publisher.

Reasonable and fair price

If it is decided to charge for access to the alternative service, the price should be reasonable and fair. This means that it should not be excessively high and should reflect the value provided by the service.

Informing users

It is important that companies adequately inform users about the possibility of having to pay if they reject cookies. This can be done through a clear and easy to understand cookie notice.

These requirements are in line with the good consent practices recognized by Mexico's National Institute for Transparency, Access to Information and Personal Data Protection (INAI).

3.- LINKS POLICY

In the event that an Internet user introduces a link from their own website to the HR Tulum México website, the link will only link to the home page of the latter, but may not reproduce it in any way, and, in the event that the contents of the Website are displayed with content outside the same, these foreign content may not mislead, confuse or deceive users about the origin of its contents, or involve an act of comparison or unfair imitation or exploitation of the reputation of HR Tulum México.

No se realizará desde la página que introduce el enlace ningún tipo de manifestación falsa o inexacta sobre HR Tulum México, Empresas Asociadas, colaboradores o empleados, ni se indicará en dicha página que tienen el consentimiento de HR Tulum México para la inserción del enlace, o que HR Tulum México tiene alguna relación o colaboración con dicha página.

Except in cases permitted by law or expressly authorised by HR Tulum México, whenever a direct link to its website is permitted, the use of any trademark or any other distinctive sign of HR Tulum México within the page where the link is located is prohibited, unless expressly authorised by HR Tulum México.

The page that establishes the link must comply with the law and must not provide or link to illegal content or content contrary to morals and good customs.

For its part, the Website itself includes technical linking devices that allow the User to access other Internet pages and portals, HR Tulum México acting as a provider of intermediary services, so it will only be responsible for the content and services provided in the linked sites in the event that, having had actual knowledge of their unlawfulness, it has not disabled the link.

The existence of linked sites does not imply that there are agreements with those responsible or owners thereof, and HR Tulum México is not responsible for any damages caused by the unlawfulness, quality, inaccuracy, unavailability, error and uselessness of the contents of such sites, since they are unknown to HR Tulum México. HR Tulum México has no control over the nature, content and availability of linked sites, and the inclusion of any link does not necessarily imply a recommendation or endorsement of the views expressed in them. In any case, if the User becomes aware that the linked sites refer to pages whose content or services are illegal or contrary to morality should inform HR Tulum México.

For these purposes, the e-mail address info@hrtulum.com is enabled, in this way, users must communicate: name, address, telephone number and e-mail address, specification of the alleged unlawful activity carried out on the Portal and facts or circumstances that reveal the unlawful nature of said activity.

HR Tulum México reserves the right to change this link policy at any time.

4.- CONDITIONS OF USE

The use of the site implies acceptance of the conditions of the legal notice, privacy policy and terms of use. If the user does not agree, he/she will refrain from using the site and will leave it. The user is obliged and undertakes to use the website and its contents in accordance with current legislation, the Legal Notice, and any other notice contained in this website, as well as with the rules of coexistence, morality and generally accepted good customs.

The user undertakes and undertakes not to transmit, disseminate or make available to third parties any content of the Site, such as information, texts, data, content, messages, graphics, drawings, sound and/or image files, photographs, recordings, software, logos, trademarks, icons, technology, photographs, software, links, graphic design and source codes, or any other material to which he/she has access as a User of the Site, without this list being exhaustive in nature.

5.- INTELLECTUAL AND INDUSTRIAL PROPERTY

All trademarks, trade names or logos of any kind that appear on the page are the property of HR Tulum México or, where appropriate, third parties who have authorized their use, without the use or access to the portal and / or content may be construed as granting the user any rights over such trademarks, trade names and / or logos, and may not be construed as assigned to the user, any exploitation rights that exist or may exist on such content. And it is not understood that these rights have been transferred nor is their use authorised, under any circumstances, to the users of the page unless said rights are obtained in writing from the legitimate owner of the same.

6.- OFFICIAL SOCIAL NETWORKS

The service provider of the official pages of HR Tulum México in social networks Facebook, Instagram, Others is HR Tulum México, with registered office at Avenida Tulum, 77760, Tulum, Quintana Roo, Mexico, and the same address for the purpose of notifications.

Access to and use of these pages requires acceptance of the general conditions of use of social networks and the privacy policy detailed below and supplemented by the policy and rules of the social network platforms Facebook, Instagram, Others.

For any queries or contact with HR Tulum México, users can contact us by telephone at +52 998 192 6868 / +34 672 55 67 66 or via the following e-mail address: info@hrtulum.com.

Terms of use of the official HR Tulum México page on Facebook, Instagram, Others

Please read these terms of use carefully as they contain all the information regarding your rights and obligations as a user of the official HR Tulum México Facebook, Instagram, Others page. Access to and use of the official HR Tulum México Facebook, Instagram, Others page is also subject to compliance with the conditions established by Facebook, Instagram, Others as the owner of the social network service platform.

When the user accesses or uses the official HR Tulum México page on Facebook, Instagram, Others, he/she expresses his/her consent and acceptance of compliance with the provisions of these terms of use.

Access and use of the official HR Tulum México page on Facebook, Instagram, Others is forbidden to those under 14 years of age.

Permitted and prohibited uses

The official HR Tulum México page on Facebook, Instagram, Others provides a space where users can publish and exchange information and content, as well as establish communication between various users.

The use by third parties of the official HR Tulum México website may not have an economic or commercial purpose for their own benefit or for the benefit of third parties without the prior consent of the owner of the website.

The user is obliged to make reasonable use of the official HR Tulum México Facebook, Instagram, Others page and its contents, according to the possibilities and purposes for which it is designed in accordance with the uses and customs, morals, current legislation, these rules and the rules and policies published by Facebook, Instagram, Others. The user shall be solely responsible for the information, images, opinions, allusions or content of any kind that they communicate, host, transmit, make available or display through the official HR Tulum México page on Facebook, Instagram, Others.

HR Tulum México cannot be held editorially responsible for the content published by the user and expressly declares that it does not identify with any of the opinions that users publish on the official HR Tulum México page on Facebook, Instagram, Others, for the consequences of which the sender is entirely responsible.

In any case, it is forbidden to use the official HR Tulum México page on Facebook, Instagram, Others for illegal or unauthorised purposes, with or without economic purpose.

7.- EXEMPTION FROM LIABILITY

HR Tulum México includes on its website a series of content on its activities, products, structure, management and equipment of a corporate website. HR Tulum México excludes any liability for damages of any kind that may arise from access to content, information, advertising, options, concepts and images provided to users.

In any case, HR Tulum México is not responsible for:

  • The misuse of the Website by the user.
  • The continuity of the contents of the Website.
  • The absence of viruses and/or other harmful components on the Web Site or on the server that supplies them, both with regard to the viewing of the contents by users and in the downloading of the same.
  • The contents and services provided by other Web sites to which you can access from Internet addresses owned by HR Tulum México.
  • The increased or decreased performance of the content hosted on the Website.
  • The damages caused by any person, either to himself or to third parties, who violate the conditions, rules and instructions that HR Tulum México establishes in this Web Site.
  • Damage caused by the violation of the security systems of the Website owned by HR Tulum México.
  • The malfunctioning of software or ‘plugins’ (downloadable from the link established for this purpose), which may be necessary for viewing or listening to certain content hosted on this Website.
  • Any action or action that may be taken in relation to the infringement of third party rights, especially in relation to image, intellectual or industrial property.
  • The editing, review, censorship and verification of the contents of the pages or Internet sites to which the user connects through the search engine or hyperlinks included in the Web Site HR Tulum México.

Disclaimer of liability for the operation of the Website

HR Tulum México provides its services and content on an ongoing basis using all technical means at its disposal to perform such provision satisfactorily.

HR Tulum México disclaims any liability for the operation or services of the website that may suffer interruptions or errors, lack of availability or continuity of operation of the website.

HR Tulum México may, when it deems appropriate, make corrections, improvements or modifications to the information contained in its Web Site, without giving rise to any claim or compensation, or imply recognition of any liability whatsoever.

HR Tulum México is not liable for damages of any kind that may arise from the availability and technical continuity of the operation of its Website. In any case, HR Tulum México, will carry out all necessary actions to restore its services in case of technical failure. HR Tulum México reserves the right to modify any type of information that may appear on the website, without any obligation of prior notice or to inform users of these obligations, being understood as sufficient with the publication on the website of the owner.

8.- LEGISLATION AND JURISDICTION

HR Tulum México reserves the right to file civil or criminal actions it deems appropriate for the misuse of its website and content, or for breach of these conditions.

In the event of any discrepancy between the provisions of this Legal Notice and the Particular Conditions of each specific service, the provisions of the latter shall prevail.

In the event that any provision or provisions contained in this Legal Notice should be considered null and void or unenforceable, in whole or in part, by any Court, Tribunal or competent administrative body, such nullity or unenforceability shall not affect the rest of the provisions of this Legal Notice or the Specific Conditions of the different services of this Website.

The non-exercise or non-performance by HR Tulum México of any right or provision contained in these General Conditions shall not constitute a waiver thereof, unless acknowledged and agreed in writing by HR Tulum México.

The relationship between the user and the provider shall be governed by the laws in force in Mexico. If any dispute arises, the parties may submit their disputes to arbitration or go to the ordinary jurisdiction in compliance with the rules on jurisdiction and competence in this regard, submitting to the competent courts of Quintana Roo, Mexico. HR Tulum México is domiciled in Tulum, Quintana Roo, Mexico.

Consumers in Mexico may turn to the Federal Consumer Protection Agency (PROFECO) for the resolution of consumer disputes: https://www.gob.mx/profeco

9.- PRIVACY POLICY

HR Tulum México guarantees the privacy of personal data provided, in accordance with Mexico's Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP).

The visit to this website does not imply that the user is obliged to provide any information about himself/herself, however, during the visit it is possible that personal data may be requested through forms.

These data will be incorporated into a file under the responsibility of HR Tulum México and will be used for the following purposes; answer requests made by you, to send information about our company and services requested or offered by any means of communication. To comply with the requests, the interested party authorizes HR Tulum México to transfer your data to associated or collaborating companies with which there are service contracts related to the activity, as stipulated by the LFPDPPP, in order to provide an adequate service based on the requests made by you. By sending us this form, you are explicitly accepting the receipt and processing of the same for the purposes expressed. These data will be cancelled at your request or once the purpose for which they were collected has been fulfilled.

How to exercise your rights: Users may send a written communication to HR Tulum México with address at Avenida Tulum, 77760, Tulum, Quintana Roo, Mexico, or to the e-mail address info@hrtulum.com including in both cases a copy of an official identification document, to exercise their ARCO rights, which are as follows:

  • Right to request access to personal data: you may ask HR Tulum México if this company is processing your data.
  • The right to request their rectification (in case they are incorrect) or deletion.
  • Right to request the limitation of their treatment, in which case they will only be kept by HR Tulum México for the exercise or defence of claims.
  • Right to object to the processing: HR Tulum México will stop processing the data in the manner you specify, unless for compelling legitimate reasons or the exercise or defence of possible claims must continue to be treated.
  • Right to data portability: in case you want your data to be processed by another firm, HR Tulum México will facilitate the portability of your data to the new responsible.

Possibility to withdraw consent: where consent has been given for a specific purpose, you have the right to withdraw consent at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.

How to complain to the Control Authority: If a user considers that there is a problem with the way HR Tulum México is handling your data, you can direct your complaints to Mexico's National Institute for Transparency, Access to Information and Personal Data Protection (INAI).

Refusal to provide the data will result in the non-provision or impossibility of accessing the service for which they were requested. You have the right to receive a response to any question, query or clarification arising from this form.

The parties submit, at their choice, to the courts and tribunals of the domicile of the owner of the website for the resolution of conflicts, renouncing any other jurisdiction.

10.- ERRATUM

Price information:

We strive to ensure that all pricing information on our website is accurate and up to date. However, typographical or technical errors may occur, resulting in incorrect prices being published.

Correction of Errors:

If we discover an error in the price of a service, we reserve the right to correct that error and to cancel any order placed at the incorrect price. If you have already placed an order at the incorrect price, we will inform you as soon as possible and offer you the option of confirming your order at the correct price or cancelling it and receiving a full refund.

Notification to the Client:

If we detect an error in the price of a service after you have placed an order, we will notify you by email or telephone. We will provide you with the option to confirm your order at the correct price or cancel it at no additional cost.

Transparency and Accessibility:

This error correction policy is available in our Legal Notice and you are informed of its existence before contracting any service. By placing an order on our website, you accept and acknowledge this policy.

Limitation of Liability:

We shall not be liable for any loss or damage that may arise as a result of the cancellation of an order due to an error in the price, beyond the refund of the amount paid.

Contact:

For any questions or clarifications regarding this policy, please contact us at info@hrtulum.com or +52 998 192 6868 / +34 672 55 67 66.